United Citizens Bank & Trust
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  • Borrow
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    • Pendleton
    • Eminence
    • Carrollton
    • Campbellsburg
    • New Castle
  • About
    • Contact
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    • Privacy Policy
  • Bank
    • Checking
    • Savings
    • CDs - IRAs
  • Borrow
    • Agriculture Loans
    • Business Loans
    • Construction Loans
    • Home Loans
    • Home Equity Loans
    • Personal Loans
  • Services
    • ATM
    • UCB Mobile Banking
    • Mobile Check Deposit
    • Debit Card
    • Anytime Banker
    • ACH
    • Cashier Checks
    • Safe Deposit Box
    • Order Checks
    • Kasasa Protect® ID Fraud Defense
  • Resources
    • Report A Lost or Stolen Debit Card
    • Alerts
    • Financial Tools
    • Small Business Resources
    • Security Awareness Newsletter
    • Money Management
    • Media Releases
    • Frequently Asked Questions
    • Wiring Instructions
  • Locations
    • Pendleton
    • Eminence
    • Carrollton
    • Campbellsburg
    • New Castle
  • About
    • Contact
    • History
    • Privacy Policy

Information regarding COVID-19 (Coronavirus)

At United Citizens, we are taking extra precautions to protect both our customers and our employees from potentially spreading Coronavirus. Your health and safety, as well as your financial security, matters to us. Here's how we are taking action, and some other information to equip yourself with.
To our valued customers and community members,

All of our branch locations are open and ready to serve you with your banking needs. As of noon on Thursday, October 29th, lobbies will be closed to regular walk-in traffic. Our hours remain the same and our drive-thru's remain open. Don't worry, we are still fully staffed and here help you with whatever you may need! If you are unsure of our hours at our different branches, find them HERE. Please note, beginning Monday, April 6th, the Eminence location will temporarily be closing at 4:30 pm rather than 6 pm on Thursdays.

Most complex transactions can be done via phone, email, drive-thru, or night drop box. Our team realizes that this may be inconvenient for our customers, and we want to assure you that we are doing everything we can to help minimize your hassle. We are always happy to accommodate your needs! Should you need to conduct loan business or access your lock box, please call to make an appointment to do so.  

We are actively communicating to our team members, ensuring that everyone receives any updates on the evolving situation. As we continue to monitor the situation, we realize there may be need for adjustments to our protocols, and will inform both our team and our customers at that time. We have implemented measures internally, including instructing employees who are ill or have ill family members to stay home. We have installed clear panels at each teller station as an extra precautionary measure for when lobbies are open. We have enhanced our cleaning protocols on highly-touched surfaces and made disinfecting wipes readily available for each branch. Employees will be wearing masks while assisting you. 

We want to ensure you that although this situation is still rapidly evolving, we are staying on top of the most recent updates and keeping your needs our priority. If you have concerns or questions, please do not hesitate to call one of our branches for assistance. 

Make sure to be cautious of Coronavirus scams. Be wary of anything that looks suspicious and be on the lookout on our social media for scam alerts. 

Thank you,
Your Friends at United Citizens Bank

Remember, we've been rooted in service since 1872, and we're here to serve you, no matter what! 

Alternatives for Visiting the Branch in Person

  • Online Banking UCOnline and mobile banking are available 24-hours a day. You can make transfers, check balances, and even access Bill Pay. If you haven't signed up for online banking but would like to, please call our bookkeeping department at (502)-532-7392 and we would be glad to assist you.
  • ​ATM  Our ATM machines are located at our Eminence, Carrollton, and Pendleton locations and are accessible 24 hours a day. 
  • UCB Mobile Banking App available for download from the App store and Google Play. 
  • ​Mobile Check Deposit Deposit checks from the convenience of your own home through our mobile banking app. Just sign the back, write "For mobile deposit only," and upload a photo of both the front and back of the check. Deposit fees are waived until September 30th. 
  • Drive-thru With the exception of our Carrollton branch, the drive-thru is open during business hours. You may conduct most transactions through the drive-thru.
  • Night Drop There are night drop boxes at all of our branch locations for your convenience. You can use these any time of day, not just after hours. 
  • Anytime Banker  Anytime banker is always available by calling (502) 532-0232 and using your assigned PIN number. 
  • Bill Pay through UCOnline Banking.​

CDC Resources

image of Coronavirus Disease 2019 (COVID-19)
CDC Coronavirus Information Page
What You Need to Know About COVID-19
What to Do if You Become Sick
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© 2020 United Citizens Bank & Trust Company
NMLSR#688969
8198 Main Street / PO Box 250
Campbellsburg, KY  40011
(800) 223-2850 - Toll Free
(502) 532-7392 - Main
​(502) 532-6607 - Fax
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United Citizens Bank & Trust Company is a locally owned community bank serving our communities. We offer & deliver quality financial services to all customers at competitive rates. We are committed to active community involvement. We strive to maintain financial soundness & stability while providing shareholders a reasonable return on their investment.
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Comments or questions about this website please contact us during business hours.
​Last Modified Feb 7, 2020

  • Bank
    • Checking
    • Savings
    • CDs - IRAs
  • Borrow
    • Agriculture Loans
    • Business Loans
    • Construction Loans
    • Home Loans
    • Home Equity Loans
    • Personal Loans
  • Services
    • ATM
    • UCB Mobile Banking
    • Mobile Check Deposit
    • Debit Card
    • Anytime Banker
    • ACH
    • Cashier Checks
    • Safe Deposit Box
    • Order Checks
    • Kasasa Protect® ID Fraud Defense
  • Resources
    • Report A Lost or Stolen Debit Card
    • Alerts
    • Financial Tools
    • Small Business Resources
    • Security Awareness Newsletter
    • Money Management
    • Media Releases
    • Frequently Asked Questions
    • Wiring Instructions
  • Locations
    • Pendleton
    • Eminence
    • Carrollton
    • Campbellsburg
    • New Castle
  • About
    • Contact
    • History
    • Privacy Policy